Shared hosting

You pay SpliceRun. We run your automation app on our multi-tenant host. You do not manage a VPS, SSH, Docker or OS packages for this lane.

Before you pay

Required	Notes
SpliceRun account	Sign up at app.splicerun.com
Payment method	Card, via Razorpay - rupees in India, US dollars everywhere else
Domain	Not required before pay. We assign *.splicerun.com at launch

You do not need a VPS, root access or DNS ready before checkout on Shared.

What happens when you pay

1. Checkout creates a provisioning request and a payment.
2. When the payment is confirmed, the provisioning worker creates the instance automatically - no ticket and no human step on our side for a normal Shared order.
3. The instance page shows progress. We do not promise a fixed “ready in 2-3 minutes” time. Provisioning is usually quick on a quiet host; it can take longer when images are pulled or the queue is busy.
4. We do not email initial admin credentials. When the instance is live, open its URL from the dashboard. Complete the app’s first-user signup yourself - that becomes the owner account.

What you do next

1. Open the instance from Dashboard → Instances.
2. Create the owner account in the app if you have not already.
3. Build and activate workflows.
4. Your address is a *.splicerun.com hostname we assign. Not available yet for Shared: pointing a domain you own at the instance - see Custom domains for the BYOS case and the Shared/Dedicated status.

Who patches what

	Shared
OS security patching	SpliceRun (unattended security pocket on the shared host)
Installed stack (containers, TLS, database)	SpliceRun
Workflows and credentials inside the product	You

See What we manage for the full boundary.

If something stalls

• Payment succeeded but the instance stays “provisioning”: open a support ticket from the dashboard and include the instance id. We investigate platform-side first, at no charge for our failures.
• You cannot complete first signup: contact support with the instance URL.